Privacy Policy
Last updated: 1 July 2026
This Privacy Policy explains how GoTalkify ("we", "us") collects, uses and protects your personal information when you use gotalkify.com and our services. By using GoTalkify you agree to the practices described below.
1. Who we are
GoTalkify is an online language-learning platform connecting students with independent English and French tutors for one-on-one online lessons. For any privacy-related question, contact us at privacy@gotalkify.com.
2. Information we collect
We collect information you provide directly: your name, email address, password, profile details (photo, timezone, learning goals), tutor application details (bio, qualifications, intro video), messages exchanged on the platform, reviews, and inquiries. We also collect technical data automatically, such as IP address, browser type, pages visited and approximate location, through cookies and similar technologies.
3. How we use your information
We use your data to operate the platform: creating and managing your account, matching students and tutors, scheduling lessons and generating Google Meet links, processing payments, sending transactional emails (booking confirmations, reminders, receipts), providing customer support, preventing fraud and abuse, and improving our services. With your consent, we also send our newsletter, which you can unsubscribe from at any time.
4. Payments
All payments are processed by Stripe. GoTalkify never stores your full card details. Stripe processes your payment data in accordance with its own privacy policy and PCI-DSS standards. Tutor payouts are processed through Stripe Connect.
5. Cookies and analytics
We use essential cookies to keep you signed in and remember preferences such as your language. We use Google Analytics to understand how visitors use the site; the data is aggregated and does not identify you personally. You can control cookies through your browser settings.
6. Sharing your information
We never sell your personal data. We share it only with service providers who help us run the platform — hosting (Vercel), database (Convex), payments (Stripe), email delivery (Resend), video calls (Google Meet / Google Calendar) and spam protection (Cloudflare) — and only to the extent needed to provide the service. We may also disclose data where required by law.
7. Data retention and security
We keep your data for as long as your account is active and as required for legal, accounting or dispute-resolution purposes, then delete or anonymise it. Data is encrypted in transit, access is restricted to authorised personnel, and we rely on reputable, security-audited infrastructure providers.
8. Your rights
Depending on your location, you may have the right to access, correct, export or delete your personal data, to object to or restrict certain processing, and to withdraw consent at any time. To exercise any of these rights, email privacy@gotalkify.com. You may also lodge a complaint with your local data-protection authority.
9. Changes and contact
We may update this policy from time to time; significant changes will be announced on the site or by email. Questions? Write to privacy@gotalkify.com.